Overview The TeleScope Administrator's Manual for the latest version of TeleScope is available on the NorthPlains portal. Information The latest version of the manual can be downloaded from the Nort...
Overview TeleScope supports SOAPClientAPI to provide an API interface to its functionality. On Telescope 9.4.0.15, the SOAP services for Login & GetFile() using the new(from 9.4.0.11) WSDL XML body th...
Overview Users would like to know where they can find the latest API documentation guide for Xinet. Solution To find the latest API documentation guide, you will need to: Login to the release porta...
Overview TeleScope offers a SOAP API included as part of the TSWeb web application and the interface is called the Integration Broker. This would be desirable for integrating Telescope with third-part...
Overview TeleScope versions prior to 2020.3 would intermittently fail while ingesting GIF files with a similar error: Error: Failed in generating file [filename.gif] graphics, database record [38589:1...
Overview You may need to export all assets from TeleScope to store them somewhere else or migrate them. Information TeleScope doesn't provide any feature to export all your assets and you need to co...
Overview This is applicable if you want to change the direct URL base(domain) for your TeleScope installation. Solution Please contact your Account Manager(AM) with the new domain you want to change...
Overview SSO is not natively supported in TeleScope and is offered as customization of TeleScope so any integration/disabling or switching to local login options will need Professional Services assist...
Overview There was an issue discovered in TeleScope version 9.4 because of which when the Admin would try to post an announcement, Telescope would show all announcement lists in the Send to List secti...
Overview Some upload actions for PSD files may not succeed and fail when the upload is started, and clicking on the error message button displays ERROR: UNABLE TO UPLOAD THE FILE or the following mess...