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Popular in Northplains Telescope - TSWeb

  1. TeleScope Web Home Page Not Loading After Login

  2. Deleting Assets

  3. Updating Help Center Link Under User Menu

  4. Telescope Home Page Not Loading And Displaying 503 Error

  5. Changing Asset Sections In TeleScope Home Page

Popular in Northplains Telescope - Uploader

  1. Scrolling Over TSUploader Jobs Creates New Job Windows

  2. Uploads Through TSUploader Stuck at 0%

  3. Unable to Check-Out/Check-In in Windows 10

  4. Prompt to Download TSUploader Keeps Appearing Even If It Is Installed

  5. Unable to Download Telescope Uploader From TSWeb

Popular in Northplains Telescope - Licensing

  1. Displaying the License Management Page

  2. Updating the Master License Key

  3. Transfer License Between Systems

Popular in Northplains Telescope - Users and Groups

  1. Telescope Keeps Asking Phone Number in Settings

  2. All Assets Are Not Visible

Popular in Northplains Telescope - Search

  1. Issue With All Filters Not Displayed in TeleScope DAM in Faceted Search

  2. How to set up Advanced Search

  3. TSWeb Error: Search Is Currently Unavailable

  4. New Uploaded Assets Not Visible in Search

  5. Re-Indexing Operation Failing

  • Articles

    Asset Download Actions and Options of Telescope

Popular in Northplains Telescope - Downloads

  1. Downloaded File Doesn't Open in Finder in OSX

  2. Dragging Assets to Download Cart Causes The Cart Menu to Flicker

  3. Download Method in SOAP API Doesn't Allow Downloading

  4. QuickLinks Page Hangs on "The files are being prepared for download. This may take a moment, please wait…"

  5. Username Visible in Download URL from Download Manager

  • Articles

    Email and Notification settings in Telescope

Popular in Northplains Telescope - Email and Notifications

  1. Trailing Period In Username & Password in Welcome Email

Popular in Northplains Telescope - File Broker

  1. Xinet File Broker Compatibility with CentOS RHEL 7

  2. Unable to Delete Or Move Files

  3. Uploads Failing With "Failed to initialize file broker" & Downloads Failing With "File is not available to download"

  4. Unable to Update Base Directory in File Migration Policy

Popular in Northplains Telescope - Collections

  1. Users Able To Drag & Drop Assets to Collections They Don't Have Permissions To

  2. Collections Missing in TeleScope

  3. Cross-Site Scripting(XSS) Vulnerability in Collection Name Field

Popular in Northplains Telescope - Logs

  1. Telescope Application Logs

Popular in Northplains Telescope - Environment

  1. Database Configuration for Telescope

  2. Changes to TSAdmin Not Reflecting in TSWeb

Popular in Northplains Telescope - Conversions

  1. "Caught FBException from File Broker: Failed to convert the file" in Distribution Broker Error Log

Popular in Northplains Telescope - Video Transformation Platform

  1. Transformation Platform Fails Processing Files With Percentage(%) Sign in Filenames

  2. Transformation Platform Queues Stuck

  3. Multiple Audio Tracks Getting Combined Into One Track in Video Proxy Previews

  4. Transformation Platform Freezing Up

Popular in Northplains Telescope - Internal Training

  1. Adding a File Type

  2. Telescope I-Pieces

Popular in Northplains Telescope - Reports

  1. Generating Users Report

  2. Export List of Assets or Associated MetaData from TeleScope

Popular in Northplains Telescope - Metadata

  1. ECIRGB files show up as sRGB files in Telescope

  2. "Not Specified" Mentioned Twice For Some Metadata Fields in Facet Search

  3. XMP Metadata Not Applied to Downloaded Files

  4. Proxy Video Not Created If Asset MetaData Field Contains Slash

Popular in Northplains Telescope - Articles

  1. "java.lang.OutOfMemoryError: Java heap space" in TSAdmin Error Log

  2. File Transfer Doesn't Provide Option To Move Rendition

  3. Updating Brand Logo on Telescope

  4. Ghost Assets Cleanup on Solr

  5. New Assets Not Appearing in the Assets Page

Popular in Northplains Telescope - Previews

  1. Previews of TIFF Files With Clipping Path Only Had Clipping Path

  2. Unable to Generate Video Proxies With Xinet FIle Broker

  3. Uploading PSB Files Doesn't Generate Thumbnails

  4. Volume Control in Video Previews Doesn't Work in Firefox on Mac & Chrome

  5. Video File Previews Not Generated

Popular in Northplains Telescope - Authentication

  1. Users Unable to Log In to TeleScope

  2. Configure LDAP and LDAPS for Authentication to TeleScope

  3. Error: 'You are not authorized to view this page' after logging in through SSO

  4. Does TeleScope Support Integration With SailPoint?

  5. Granting Users Access to NorthPlains Portal